|Title||CUSTOMER SATISFACTION SPECIALIST|
We are looking for someone to join our inside customer support team. Candidate must enjoy working with people, possess a positive and team attitude, and truly understand the meaning of exceptional customer service. Some ancillary sales are required. This is not an entry level position. We are looking for someone experienced who can hit the ground running. Hours are 8-5, M-F.
Ensure to provide excellent customer service to key accounts as assigned through phone, e-mail, chat, etc. in timely and accurate manner, while also providing support for outside sales efforts. Will also serve as liaison between customer support team, management, and customer in order to improve customer service and business productivity.
Summary of Essential Job Functions
Employees shall be committed to continually improve the quality and delivery of our product and services to better satisfy the needs and expectations of our customers.
Note: This document is intended to describe the general duties required of this position. It is not intended to serve as an exhaustive list of all duties, skills, and responsibilities. Reasonable accommodations may be made to enable individuals with a disability to perform the essential functions of this position.
|What We Offer||
We are looking for dependable, energetic and self-starters who can work independent and as a team to include being a key contributor to the continued success of the Ace Manufacturing and Rokwell team. We offer a competitive salary along with a benefit package that includes health, dental, and life insurance; paid holidays, vacation, and a 401(k) plan. If you are interested in these exciting opportunities with a growing company, submit your application and resume online, or send your resume, cover letter, and salary history to: Human Resources, Ace Manufacturing & Rokwell Industries, 300 Ramsey Street, Sullivan, MO 63080. You may also fax to (573)468-4497.
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